The conversation regarding insurance technology has been taken over in recent years by innovations such as Blockchain and InsureTech. There will be many an argument about the applicability of Blockchain in insurance and again, about what does Insuretech really mean but underpinning almost every transaction in the global insurance market is the foundation stone of good old policy administration systems!  This fundamental building block of any insurance business is often overlooked in favour of the new and sexy, bright and shiny latest app but without it, much like insurance itself, no business can run without it.  My own experience of starting a new business has been instructive and enlightening in this context and one I hope that others will find interesting.

For the full article see pages 44 & 45