I believe many of us can visualise how the AI, Chatbot world is arguably well suited to the retail personal lines, but there is still little coverage in the media on how the bespoke nature of the London market will make much use of it. Has London prepared itself for the investment budget, or will it need to? Perhaps just ensuring it can process the resulting data will suffice?
Could the 18 anti-fraud algorithms tackle claims such as the Twin Towers and Exxon Valdez, or just a "knock for knock" at the Elephant & Castle roundabout?
Others were left mulling what the 18 anti-fraud algorithms Lemonade ran on the claim for a stolen parka, and what AI Jim, Lemonade's claims bot, might mean for the future of those employed in insurance