What will the role of the Broker be? Pressuring the Insurer not to fall foul and save themselves an action? Or acting in the best interest of the Insured and informing the Insured of their rights. - new question on the proposal form "Have you ever sued your insurer?"
It seems extraordinary that insurance companies are permitted to withhold payment, sometimes for years, and insured parties with valid claims are entitled to no form of redress. Many businesses have gone to the wall following a delayed insurance payment which meant they could not rebuild premises or restock supplies required to service clients.